Privacy Policy

Who we are

Thehorntek provides technology products and services that help organizations operate more efficiently and serve customers better. When you use thehorntek.com (this site), you are interacting with our company presence; our core product experiences are offered on dedicated properties such as hagal.thehorntek.com and pms.thehorntek.com, which may have additional or product-specific notices.

Hagal, PMS, and how privacy policies fit together

This page (thehorntek.com) covers our corporate marketing website and contact form—not the full data practices of every product. That split is normal when a company operates multiple software products.

Hagal (unified omnichannel engagement, including SMS and WhatsApp where you enable those channels) processes categories of information described in the Hagal Privacy Policy—for example account and billing details, survey and message content, usage and device data, and service-provider disclosures. For Meta, WhatsApp Business API, or similar programs, reviewers typically expect that product privacy terms are easy to find; Hagal's policy is the authoritative place for Hagal platform data.

PMS (property management) may have its own product notices or agreements. For privacy questions about PMS that are not covered here, contact info@thehorntek.com.

Information we collect

• Website usage: technical data such as pages viewed, approximate region based on IP, browser type, device type, and timestamps. This helps us understand interest in our solutions (including Hagal and PMS) and improve the site.
• Contact form: if you contact us, we collect the details you submit (for example name, email, phone where provided, subject, and message content) so we can respond and follow up about our products and services.

How we use information

We use the information above to:

• Operate, secure, and improve this website
• Respond to inquiries and provide customer support
• Communicate about Thehorntek offerings relevant to your request
• Meet legal obligations where applicable

Service providers

We use trusted vendors to run parts of our business (for example email delivery for contact form notifications). Those providers process information on our instructions and are not permitted to use it for their own marketing.

Cookies and similar technologies

We may use cookies or similar technologies that are necessary for site functionality or analytics. You can control cookies through your browser settings.

Retention

We retain contact submissions and related correspondence for as long as needed to fulfill your request, maintain our relationship, and meet legal or operational requirements.

Your choices

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to certain uses. To make a request, contact us using the details below. We may need to verify your identity before responding.

Security

We implement reasonable safeguards designed to protect information we process. No method of transmission or storage is completely secure.

Children

This site is intended for businesses and adults. We do not knowingly collect personal information from children.

Updates

We may update this policy from time to time. When we do, we will revise the “Last updated” date above.

Contact

Questions about privacy: info@thehorntek.com. You can also reach us via our contact page.